Support - Méthode Céline ROY

Bienvenue ! Besoin d'aide ? Vous pouvez soumettre une demande d’assistance.

What can we help you with?

Demande de support

Soyez le plus précis possible, merci !

Required fields are marked with an asterisk

{"xsrfToken":"fcf03600ca740af2ca07b9f25b2f20fc0d519f1f_lout","branding":{"id":"3","key":"mcr","name":"Support - Méthode Céline ROY","portalBaseUrl":"/servicedesk/customer/portal/3","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/3/2","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#69354e","headerLinkHoverBGColor":"#69354e","headerBadgeColor":"#69354e"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/831782c5-c5d9-4c0e-b047-d8397d8122bc/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxZTliNWNlYi0wOWUzLTRiYWQtOGExYy0zOWZkZjVmNGJlYjQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjgzMTc4MmM1LWM1ZDktNGMwZS1iMDQ3LWQ4Mzk3ZDgxMjJiYyI6WyJyZWFkIl19LCJleHAiOjE3NTE5ODc4ODQsIm5iZiI6MTc1MTk4NzI4NH0.QcWRFuLcbvTZ4J5fOfYYr-FPzeWiNBAgUZjOxAZnfxw&client=1e9b5ceb-09e3-4bad-8a1c-39fdf5f4beb4&mode=fit","logoId":"831782c5-c5d9-4c0e-b047-d8397d8122bc","isLogoAvailable":true,"helpCenterTitle":"Bienvenue sur le support ! ","sharedPortalName":"Centre d'aide - MCR","translations":{"en-US":{"helpCenterTitle":"Bienvenue sur le support ! ","sharedPortalName":"Centre d'aide - MCR","localeDisplayName":"English (United States)"},"fr-FR":{"helpCenterTitle":"Bienvenue dans Centre de support","sharedPortalName":"Centre de support","localeDisplayName":"French (France)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#8c4868","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxZTliNWNlYi0wOWUzLTRiYWQtOGExYy0zOWZkZjVmNGJlYjQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3NTE5ODc4ODQsIm5iZiI6MTc1MTk4NzI4NH0.VlDALHe60H4cgwaIwNyghQEPoqLEHSsq1OTq7ro8_Ks&client=1e9b5ceb-09e3-4bad-8a1c-39fdf5f4beb4&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":true,"isBannerAvailable":true,"topBarColor":"#8c4868","topBarTextColor":"#ffffff","hasTopBarBeenSplit":true},"portal":{"id":"3","key":"mcr","projectId":10002,"serviceDeskId":3,"name":"Support - Méthode Céline ROY","description":"Bienvenue ! Besoin d'aide ? Vous pouvez soumettre une demande d’assistance.","portalBaseUrl":"/servicedesk/customer/portal/3","reqTypes":[{"id":"10010","name":"Demande de support","descriptionHtml":"Soyez le plus précis possible, merci !","callToAction":"Demande de support","introHtml":"Besoin d'aide ? Replissez le formulaire, nous vous recontacterons sous 72h.","icon":10690,"iconUrl":"https://centrepilatescelineroy.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10690","groups":[8],"key":""}],"reqGroups":[{"id":8,"name":"General"}],"orderMapping":{"8":[10010]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"MCR","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxZTliNWNlYi0wOWUzLTRiYWQtOGExYy0zOWZkZjVmNGJlYjQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTE5ODg0ODQsIm5iZiI6MTc1MTk4NzI4NH0.T71e7zmhUEoMNOC0HQ8qkCW1-NaaO0UPpYZVbvCV0jo","targetCollection":"upload-project-10002","endpointUrl":"https://api.media.atlassian.com","clientId":"1e9b5ceb-09e3-4bad-8a1c-39fdf5f4beb4","tokenDurationInMins":20}},"reqCreate":{"id":10010,"projectId":10002,"issueType":{"id":"10010","name":"Demande de support"},"form":{"name":"Demande de support","descriptionHtml":"Soyez le plus précis possible, merci !","callToAction":"Demande de support","intro":"Besoin d'aide ? Replissez le formulaire, nous vous recontacterons sous 72h.","instructions":"Soyez le plus précis possible, merci !","icon":10690,"iconUrl":"https://centrepilatescelineroy.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10690","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10055","fieldConfigId":"10158","label":"Nom","description":"Entrez ici votre nom","descriptionHtml":"Entrez ici votre nom","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10056","fieldConfigId":"10159","label":"Prénom","description":"Entrez ici votre prénom","descriptionHtml":"Entrez ici votre prénom","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Titre","description":"Ajoutez ici le titre de votre demande","descriptionHtml":"Ajoutez ici le titre de votre demande","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description ","description":"Décrivez ici votre demande","descriptionHtml":"Décrivez ici votre demande","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Pièces jointes","description":"Ajoutez ici vos pièces jointes","descriptionHtml":"Ajoutez ici vos pièces jointes","required":false,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"priority","fieldId":"priority","fieldConfigId":"","label":"Priority","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[],"values":[{"value":"1","label":"Highest","selected":false,"children":[]},{"value":"2","label":"High","selected":false,"children":[]},{"value":"3","label":"Medium","selected":true,"children":[]},{"value":"4","label":"Low","selected":false,"children":[]},{"value":"5","label":"Lowest","selected":false,"children":[]}],"noneOptionRequired":false}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/3/create/10010","requestValidateBaseUrl":"/servicedesk/customer/portal/3/validate/10010","calendarParams":{"firstDay":0,"date":"2025-07-08T17:08:05+0200","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxZTliNWNlYi0wOWUzLTRiYWQtOGExYy0zOWZkZjVmNGJlYjQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTE5ODg0ODUsIm5iZiI6MTc1MTk4NzI4NX0.cWghzOxu9TiURw75aAJE9v8HbShbJ0RxngDGgeq2Yac","targetCollection":"upload-project-10002","endpointUrl":"https://api.media.atlassian.com","clientId":"1e9b5ceb-09e3-4bad-8a1c-39fdf5f4beb4","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=centrepilatescelineroy","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"fcf03600ca740af2ca07b9f25b2f20fc0d519f1f_lout","baseUrl":"https://centrepilatescelineroy.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://centrepilatescelineroy.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"1e9b5ceb-09e3-4bad-8a1c-39fdf5f4beb4","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"c880489cfd2846d2880051c2596ef70a","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}